FAQ - What is the difference between Managed IT Services and Co-Managed IT Services?
Managed IT and Co-Managed IT are two different approaches to handling a company’s IT needs. Choosing between Managed IT and Co-Managed IT depends on your business’s unique needs and future goals. If you need comprehensive support without the burden of managing IT in-house, Managed IT might be the best choice. If you have an existing IT team but need additional expertise or resources, Co-Managed IT could be the right fit.
Here’s a breakdown of their differences:
Managed IT Services
Managed IT services involve outsourcing your entire IT department to a third-party provider. This provider takes over all aspects of your technology management, effectively becoming your IT department.
The managed IT provider handles everything from network security to software updates and help desk support.
The external provider assumes full control and accountability for all IT operations.
Companies without internal IT teams or those that need fully outsourced, 24/7 IT management.
Co-Managed IT Services
Co-Managed IT services represent a collaborative partnership between an external IT provider and a business’s internal IT team. Rather than completely outsourcing IT operations, Co-Managed IT strengthens the existing internal IT department by providing additional expertise, resources, or specific services.
The internal IT team retains control while leveraging the external provider’s support for specialized tasks or to fill skill gaps.
The internal IT team and the external provider work together, sharing responsibilities.
Companies with internal IT teams that need additional support, whether it’s long-term leadership or short-term execution.